Who we are
Welcome to Elegacy. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or purchase our handcrafted resin products and accessories.
Information We Collect
We may collect the following information from you:
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Personal Information: Name, email address, phone number, shipping/billing address.
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Payment Information: When you place an order, your payment details are processed securely via trusted third-party gateways (e.g., Razorpay, PayPal). We do not store your card or banking information.
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Order Details: Products purchased, preferences, customization requests.
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Device Information: IP address, browser type, and usage data via cookies and analytics tools.
How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Communicate updates about your order or inquiries.
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Provide customer support.
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Improve our website and product offerings.
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Send you offers, promotions, or updates (only if you opt-in).
Cookies and Tracking
We use cookies to improve your browsing experience, understand how you use our site, and personalize content. Cookies help remember your preferences, keep your cart active, and show you relevant offers.
By using our website, you agree to our use of cookies. You can manage or disable cookies anytime through your browser settings, but some features (like checkout) may not work properly if cookies are turned off.
We may also use third-party tools (like Google Analytics) that place cookies to help us improve performance.
Your Rights and Choices
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You can update or delete your personal information anytime by contacting us.
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You can opt-out of promotional emails or messages at any time.
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You have the right to access what data we hold about you.
Data Security
We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use secure networks while accessing our site.